We aren’t perfect…..but pretty close. Having an issue with a module? Think it is a warranty defect? We are here to help! Please complete the form below and include as much information as possible, including pictures of the proposed defect and one with the serial numbers visible. One of our technical representatives will be in touch within two (2) business days to start the returns process. Just want more information on Warranty Claims and similar information, send us an email at warranty@heliene.com.